The College pledges to administer students’ queries, requests and feedback expeditiously, fairly and accurately as set out in its Student’s Handbook. It has put in place procedures to address students’ grievances and feedback and their requests for course transfer and withdrawal. Its Student support services and other staff are available to provide assistance to international students facing difficulties adapting to the environment and helping them to resolve various problems they may encounter in their studies.

The College adopts the following codes of practice :

Staff shall follow the rules and regulations of the relevant authorities strictly.

Staff and appointed associates shall not resort to unethical sales practices and shall act in the best interest of the students and be always truthful, accurate and fair when providing information on services relating to the College and its partners and supplies.

Staff of the College adhere to a strict code of confidentiality with regards to the personal information of its students.